A well managed Google business profile.

How to Add a Manager on Your Google Business Profile

As a business owner who understands the importance of Google profile on his/her business, it is important to keep your profile updated. You wouldn’t want customers to come enquiring about an offer that expired a month ago just because you forgot to pull down the offer post.

We get how it can be a hassle to find the extra hours from your business to work on your profile. Some of you might opt for an assistant but stuck on how to add them as a Manager to your profile. Don’t worry, I’ll take you through the entire process. It’s simpler than creating a profile or verifying your profile which were simple too

A store front. A Google Manager should mirror your store on the profile.
Having a Manager allows you to focus on your business as your Google profile attracts more customers to your physical store

Adding a Manager to Google My Business Profile 2024

Like I said, it’s as easy as making noodles, Google has your back SMEs. Let’s jump straight to it:

  1. Sign in to your account. Make sure the Google account with your profile is the on signed in on your device. Now Google search your business name and get into your profile.
  2. On the top right corner of the screen, you’ll see three menu dots. Click on them. A drop down will appear with the first option being setting.
  3. Go to settings. Another drop down will pop up with an option “people and access “
  4. Click on people and access. It will display a list of owner and managers to the business if there are any. In this case, I’m assuming it’s your first time adding one.
  5. At the top of the screen you will seen a button labelled “add” click on it.
  6. Choose the role of the person you would like to add. Whether it’s manager or owner. Click on manager.
  7. Add the person’s email address in the provided space then submit to invite.
  8. The person would receive an email inviting him/her to manage your business.

And just like that, you have a new manager in your team. Now within the first 7 days, the manager can edit every other thing but cannot delete/undelete a profile. Google prioritizes your security and will end up kicking the manager out of the profile.

A well managed Google business profile appearing among top results.
Appearing among top results will benefit you greatly.

Looking for Professional GMB Management in Kenya?

We have saved SMEs 40 hours monthly on average by optimizing and managing their profiles. Take a quick look at how we do it or leave us a message on our WhatsApp number +254110403666

Frequently Asked Questions

Why would I need to add a manager to my Google Business Profile?

Adding a manager allows you to share the responsibility of managing your business profile. Managers can help update business information, respond to reviews, post updates, and manage photos without giving them full ownership access.

How do I add a manager to my Google Business Profile?

To add a manager, sign in to your Google Business Profile, go to the dashboard, and click on “Users” from the menu. Then, click the “Add Users” button, enter the email of the person you want to invite, and assign them a role (owner, manager, or site manager).

What roles can I assign to someone on my Google Business Profile?

You can assign three roles:
Primary Owner: Has full control over the profile, including adding or removing users and deleting the account.
Owner: Can do everything except remove the primary owner or delete the profile.
Manager: Can edit business information, post updates, and respond to reviews but cannot manage users.

Can I remove or change manager’s role later?

Yes, you can change someone’s role or remove them from your Google Business Profile at any time. Go to the “Users” section, select the person, and choose the appropriate action (change role or remove).

How many manager can I add?

There is no strict limit on the number of managers you can add. You can invite as many people as needed to help manage your profile, provided they have Google accounts.